The first thing to do is re-frame the situation and instead of seeing a poor/negative review as a problem, start seeing them as opportunities. Negative reviews are the result of one of three things; either your company has delivered a poor quality product or service, there has been a miscommunication that’s led to unrealistic expectations […]Read More How Should A Business Respond To Negative On-Line Reviews?
There are a few things that need to happen in order to build a thriving business. The first and probably most obvious is that you need a world-class product or service that enough people need. In other words, you need to come up with a solution to a big enough problem for enough people that […]Read More What Conditions Do You Need To Have A Thriving Business?